From the first time we spoke on the phone to the moment we popped champagne in my new home, Lana showed time and time again that she always had my best interest at heart and that she was committed to supporting me through the home-buying process every step of the way. I was relocating from out of state, and she went above and beyond by touring houses with me over FaceTime, meeting with me over Zoom, and staying on the phone with me until every single question I had was answered (and there were always a lot!). She knows every corner of the city — and her experience coupled with her intelligence helped me navigate a volatile market, craft a strategic offer, and ultimately land me in a home and neighborhood that I love now and that will also set me up for long-term success later. I’m so grateful to have connected to not only such a talented realtor but also to such a kind person and now fr…
From the first time we spoke on the phone to the moment we popped champagne in my new home, Lana showed time and time again that she always had my best interest at heart and that she was committed to supporting me through the home-buying process every step of the way. I was relocating from out of state, and she went above and beyond by touring houses with me over FaceTime, meeting with me over Zoom, and staying on the phone with me until every single question I had was answered (and there were always a lot!). She knows every corner of the city — and her experience coupled with her intelligence helped me navigate a volatile market, craft a strategic offer, and ultimately land me in a home and neighborhood that I love now and that will also set me up for long-term success later. I’m so grateful to have connected to not only such a talented realtor but also to such a kind person and now friend. Thank you for everything, Lana!
Prior to meeting Lana, I was struggling to sell my townhome. On my behalf, Lana talked to other agents who had successfully sold properties in the same neighborhood and used that information to make a 'game plan' for the townhome. Ultimately my tenants ended up buying the townhome so we did not need a Real Estate agent to represent us in the transaction. Despite giving her time and expertise to help us with the townhome, Lana did not earn a commission on the sale, and she was extremely gracious about this and even kept in touch with us afterward. My husband and I contacted Lana the next month when we were ready to locate and purchase a new home, and she responded to our text message within an hour and said she was happy to help us. I'm amazed by how quickly and thoroughly Lana answers all of our questions. The other thing I enjoy about working with Lana is that she is simultaneously opti…
Prior to meeting Lana, I was struggling to sell my townhome. On my behalf, Lana talked to other agents who had successfully sold properties in the same neighborhood and used that information to make a 'game plan' for the townhome. Ultimately my tenants ended up buying the townhome so we did not need a Real Estate agent to represent us in the transaction. Despite giving her time and expertise to help us with the townhome, Lana did not earn a commission on the sale, and she was extremely gracious about this and even kept in touch with us afterward. My husband and I contacted Lana the next month when we were ready to locate and purchase a new home, and she responded to our text message within an hour and said she was happy to help us. I'm amazed by how quickly and thoroughly Lana answers all of our questions. The other thing I enjoy about working with Lana is that she is simultaneously optimistic and honest. Lana didn't try to push us into homes outside of our target neighborhood and price range, and she remained laser-focused on helping us get exactly what we wanted. Last month, Lana got us the first showing on the first day a house was available. She advised us on how to craft the strongest possible offer (not just money, but other terms too), and in a multiple offer situation, ours was the one accepted. We are so excited to close on our new house in November. Here are a few more pluses to working with Lana, She knows how to move quickly and be aggressive in a competitive market. She is easy to work with, offering advice and ideas without ever being pushy or patronizing. She has lived and worked here for over a decade so has a strong network and thorough grasp of the different areas of town. She has a great sense of humor (while this may not be particularly important when conducting a Real Estate transaction, it's nice to have occasional laughs when you are working closely with someone). We have one more property we will be selling later this year, and when it's time we plan to engage Lana's services again.
5-Stars is an understatement. As a Real Estate investor, I have purchased and sold many, many properties both with Brokers and on my own. Having this team providing "guru" level strategies to coordinate and negotiate for our investment group was a game-changer. We were dealing with a property that was difficult to sell for a while and they provided the exact methodology to produce a better than expected outcome. Their expertise is unmatched. They patiently explained exactly what needs to be done and provided an accurate sequence and timeline to sell our property. They were dedicated to and celebrated our success. They followed up and followed through. Excellent communication and coordination throughout. I highly recommend TLC to you if it's your first property to buy or sell because I know they will patiently work with you through the process. By the same token, if you have a large-scale…
5-Stars is an understatement. As a Real Estate investor, I have purchased and sold many, many properties both with Brokers and on my own. Having this team providing "guru" level strategies to coordinate and negotiate for our investment group was a game-changer. We were dealing with a property that was difficult to sell for a while and they provided the exact methodology to produce a better than expected outcome. Their expertise is unmatched. They patiently explained exactly what needs to be done and provided an accurate sequence and timeline to sell our property. They were dedicated to and celebrated our success. They followed up and followed through. Excellent communication and coordination throughout. I highly recommend TLC to you if it's your first property to buy or sell because I know they will patiently work with you through the process. By the same token, if you have a large-scale development project, you should definitely talk to this team because they have the depth and breadth of expertise to provide critical, cost-time saving advice, on both the micro and macro levels. Looking forward to working with this team of experts again.
We have worked with this team for 4 residential Real Estate transactions and could not be happier with our experiences. Some transactions were more complex and very time-sensitive and they worked incredibly efficiently and quickly under pressure. There are many instances that they really went above and beyond for us and we never, ever felt like we were "just another client." They were in constant communication with us when the sale required it but they also gave us space when we had to process things before moving on to the next step. Real estate can be a roller coaster ride sometimes but the TLC team always made things as easy for us as possible. We highly recommend them and won't ever use anyone else.
Lana and her collective are an invaluable asset to our team and integral to our business’s success. We’ve worked with this team since 2016 and the synergy we’ve created over the last few years has been tremendous. Each of them has unique yet complementary sets of skills that make for a wonderfully-cohesive sales team. We’ve worked with them on the listing side for years and recently I worked with them to purchase a personal residence for my family. The experience of buying a home with their help (and the staff and marketing support they employ) is like going on vacation and staying at a boutique luxury hotel where you get pampered and all the fine details are planned for and taken care of ahead of your arrival.